About Emergency Response Team
Restoration help when property damage turns life upside down.
ERT helps homeowners, businesses, schools, hotels, landlords and property managers recover after water, fire, storm, sewer, mold and reconstruction-related damage across Nashville and surrounding areas.
Available 24/7 across Nashville and surrounding areas.
- years of restoration experience
- Insurance documentation support
- Google rating
Who we are
A Nashville restoration team built for urgent, stressful situations.
When damage hits your property, you need more than a contractor who shows up eventually. You need a team that understands the urgency, communicates clearly, documents the damage, and helps move the property from emergency response to recovery.
ERT was built to support property owners through those moments. From the first call to cleanup, mitigation, drying, documentation, repairs and reconstruction, our focus is to make the next step clear and protect the property from further damage.
What we do
One team for damage cleanup, mitigation and restoration.
Property damage rarely fits neatly into one category. A storm can cause roof damage and water intrusion. A fire can leave smoke, soot, odor and water damage. A sewer backup can require cleanup, drying and repairs. ERT helps handle the full restoration picture.
Water damage restoration
Water extraction, drying, moisture checks, cleanup and repair support after leaks, floods and burst pipes.
Fire damage restoration
Fire cleanup, smoke and soot support, odor control, water mitigation and reconstruction planning.
Storm damage restoration
Help after heavy rain, fallen trees, roof leaks, wind damage and storm-related water intrusion.
Emergency roof tarping
Temporary roof protection after storm, wind, tree or roof damage leaves the property exposed.
Sewer cleanup
Contaminated water removal, sewage cleanup, sanitising, drying and restoration support.
Mold remediation
Mold inspection, containment, remediation, drying, moisture control and repairs.
Reconstruction & repairs
Drywall, flooring, ceilings, exterior repairs, rebuilds and post-mitigation restoration.
Insurance claim support
Photos, notes, scope details and documentation support for the insurance process.
Why customers choose us
Fast response, clear communication and proper restoration.
Restoration work is not just about removing water, cleaning smoke, tarping a roof or replacing drywall. It is about helping people through a situation they did not expect, do not fully understand, and need fixed quickly.
We respond quickly : When damage is urgent, our team helps protect the property before the problem gets worse.
We explain the process : You should know what happened, what needs attention, and what the next step looks like.
We document the damage : Photos, notes, readings and scope details can help make the restoration and insurance process clearer.
We handle more than cleanup : ERT can support mitigation, drying, repairs and reconstruction, not just the first emergency visit.
We work with homes and commercial properties : From single-family homes to apartments, hotels, offices, schools and managed buildings.
Our mission
Restoring more than damaged property.
ERT’s work is about helping people regain control after something has gone wrong. Whether the damage comes from water, fire, storm, sewage, mold or another property emergency, our mission is to restore safety, clarity and peace of mind while helping the property move toward recovery.
We respond quickly : When damage is urgent, our team helps protect the property before the problem gets worse.
Compassion : We understand that damage to a home or business can be emotional, stressful and disruptive.
Excellence : We take pride in careful work, professional standards and clear communication throughout the job.
Responsiveness : Property damage can spread quickly, so speed matters from the first call.
Collaboration : We work with property owners, managers, adjusters and other stakeholders where needed.
Community : We are a local team serving Nashville and the surrounding communities.
How we work
Responsible restoration with practical standards.
Restoration work can involve damaged materials, waste, water, equipment, cleaning products and repairs. ERT aims to approach each project responsibly, with attention to safety, property protection, communication and practical restoration methods.
Protect the property : We focus on reducing further damage and helping restore affected areas properly.
Reduce unnecessary waste : Where possible, we aim to save and restore materials rather than remove more than needed.
Use the right process : Proper inspection, drying, cleaning, documentation and repair planning help avoid rushed decisions.
Support safer spaces : From sewage cleanup to mold remediation and fire damage, we work to make affected areas safer and more usable again.
Build back better where possible : When repairs or reconstruction are needed, the goal is to restore the property with care and durability.
Who we help
Restoration support for homes, businesses and managed properties.
ERT supports property owners across Nashville and surrounding areas, from urgent home emergencies to larger commercial restoration and repair projects.
For homeowners
We help families recover after burst pipes, flooded rooms, roof leaks, fire damage, sewage backups, mold concerns, storm damage and repairs after mitigation.
For businesses and property managers
We support apartments, hotels, schools, offices, retail spaces, rental properties and managed buildings with emergency response, documentation, mitigation, repairs and reconstruction planning.
Local proof
Real restoration work across Nashville.
ERT is active across Nashville and surrounding communities, helping restore properties after water damage, fire damage, storm damage, roof damage, sewer backups, mold issues and reconstruction needs.
Damage documentation
Clear documentation when the details matter.
After property damage, the details can matter: what happened, what was affected, what needs urgent mitigation, what needs repair, and what should be documented. ERT helps inspect and document restoration needs so property owners have clearer information during the process.
Photos and notes
Documentation of affected areas before and during restoration where appropriate.
Moisture readings where relevant
Useful support for water-related damage and drying decisions.
Scope support
A clearer explanation of what needs to be cleaned, dried, removed, repaired or restored.
ERT can help document restoration needs, but insurance coverage decisions are made by your insurance provider.
Customer feedback
Trusted when property damage feels overwhelming.
Customers often call ERT during stressful moments. The work matters, but so does how the process feels: fast response, clear updates, respectful crews and practical next steps.
About ERT
Questions people ask before calling.
What does Emergency Response Team do?
ERT provides emergency restoration, mitigation, cleanup, drying, documentation, repairs and reconstruction support after water, fire, storm, sewer, mold and roof-related property damage.
Is ERT a local Nashville restoration company?
Yes. ERT serves Nashville, TN and surrounding Middle Tennessee communities.
Do you offer 24/7 emergency support?
Yes. ERT provides emergency restoration support for urgent property damage.
Do you work with both residential and commercial properties?
Yes. ERT helps homeowners, businesses, schools, hotels, apartments, offices, landlords and property managers.
Can you help after the initial cleanup?
Yes. ERT can help with mitigation, drying, repairs and reconstruction when the property needs more than emergency cleanup.
Can you help with insurance documentation?
Yes. ERT can help document affected areas, restoration needs and repair scope. Your insurance provider decides what is covered.
What happened to the Mission, Sustainability and ESG pages?
For the rebuild, those topics can be folded into this About page as part of ERT’s values and working standards, rather than keeping separate low-conversion pages.
Get help now
Need a restoration team you can trust?
Call ERT for emergency restoration, mitigation, cleanup, documentation, repairs and reconstruction support after water, fire, storm, sewer, mold or roof damage.